{"id":237,"date":"2026-04-04T16:23:19","date_gmt":"2026-04-04T16:23:19","guid":{"rendered":"https:\/\/cleaningcs.com\/?page_id=237"},"modified":"2026-04-24T17:48:52","modified_gmt":"2026-04-24T17:48:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/cleaningcs.com\/?page_id=237","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>#sp-ea-390 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-390.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-390.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-390.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-390.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-390.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1777052380\"><div id=\"sp-ea-390\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3900\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3900\" aria-controls=\"collapse3900\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Are your products safe for kids, pets, and people with allergies?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse3900\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3900\"> <div class=\"ea-body\"><p>Yes, we use professional-grade, non-toxic products and ensure thorough rinsing\/extraction after cleaning. Let us know of any sensitivities and we will tailor a corresponding solution.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3901\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3901\" aria-controls=\"collapse3901\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you offer free quotations?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3901\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3901\"> <div class=\"ea-body\"><p>Yes. We can provide a quick estimate via photos\/videos of what exactly needs to be cleaned. For specialised solutions we would require more info or a site visit.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3902\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3902\" aria-controls=\"collapse3902\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Do you guarantee stain removal?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3902\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3902\"> <div class=\"ea-body\"><p>We guarantee professional effort and methods. Some stains may be permanent, but we will be in constant communication with the client throughout the process.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3903\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3903\" aria-controls=\"collapse3903\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are you insured?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3903\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3903\"> <div class=\"ea-body\"><p>Yes, we are fully covered. We treat your property with care and document any contingencies.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3904\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3904\" aria-controls=\"collapse3904\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What payment methods do you accept?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3904\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3904\"> <div class=\"ea-body\"><p>We accept EFT and card payments, and cash under special circumstances. Payment is typically due upon completion of the cleaning.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3905\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3905\" aria-controls=\"collapse3905\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How is your pricing calculated?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse3905\" data-parent=\"#sp-ea-390\" role=\"region\" aria-labelledby=\"ea-header-3905\"> <div class=\"ea-body\"><p>Fitted carpet and pressure cleaning is calculated by area (per m\u00b2) and all other items are charged separately.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-237","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/pages\/237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cleaningcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=237"}],"version-history":[{"count":12,"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/pages\/237\/revisions"}],"predecessor-version":[{"id":395,"href":"https:\/\/cleaningcs.com\/index.php?rest_route=\/wp\/v2\/pages\/237\/revisions\/395"}],"wp:attachment":[{"href":"https:\/\/cleaningcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}